Sales Policy for Energy Bina

Effective Date: January 7, 2025

Thank you for choosing Energy Bina for your beauty and wellness needs. Our Sales Policy outlines the terms and conditions governing your purchases from our website. By making a purchase from Energy Bina, you agree to abide by the following terms. Please read this policy carefully to ensure a smooth and satisfactory shopping experience.

1. Product Availability

  • Stock and Inventory: We strive to maintain accurate inventory levels; however, product availability is subject to change without notice. In the event that an item is out of stock after you place your order, we will notify you promptly and offer options to cancel your order, select an alternative product, or backorder the item if possible.

  • Product Descriptions: We endeavor to provide precise and detailed product descriptions, images, and pricing information. Despite our best efforts, there may be occasional inaccuracies or typographical errors. We reserve the right to correct any errors and update product information at any time without prior notice.

2. Pricing and Payment

  • Pricing: All prices listed on Energy Bina are in U.S. dollars (USD) and are subject to change without notice. Prices do not include applicable taxes, shipping fees, or handling charges unless explicitly stated.

  • Promotions and Discounts: From time to time, we may offer promotional discounts, coupon codes, or special sales. These promotions are valid only during the specified period and cannot be combined with other offers or applied retroactively to previous purchases.

  • Payment Methods: We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment options available at checkout.

  • Security: Your payment information is processed securely using industry-standard encryption technology to ensure the safety and confidentiality of your data. Energy Bina does not store your credit card information; all transactions are handled by trusted third-party payment processors.

3. Order Processing and Shipping

  • Order Confirmation: After placing an order, you will receive an email confirming the details of your purchase. This confirmation does not signify that your order has been processed or shipped. A separate email with tracking information will be sent once your order has been dispatched.

  • Shipping: We offer domestic shipping within the United States. Shipping fees and delivery times vary based on your location and the shipping method selected during checkout. Orders are typically processed and shipped within 1-3 business days.

  • Shipping Costs: Shipping charges are calculated based on the weight of your order and the chosen shipping method. The final shipping cost will be displayed at checkout before you complete your purchase. We may offer free shipping promotions on qualifying orders, which will be clearly indicated on our website or during the checkout process.

  • Tracking Your Order: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to monitor the progress of your shipment through the carrier’s website.

4. Sales Tax

Sales tax will be applied to orders shipped to destinations within the state of Missouri. The applicable sales tax rate will be calculated and added to your order total at checkout based on your shipping address.

5. Returns, Exchanges, and Refunds

  • Return and Refund Policy: Please refer to our Refund and Returns Policy for detailed information on how to return products, request a refund, or cancel an order. Returns must be requested within 30 days of purchase, and returned items must meet our eligibility criteria.

  • Exchanges: Currently, Energy Bina does not offer direct exchanges. If you need a different product, please follow the return process to receive a refund and then place a new order for the desired item.

6. Customer Responsibilities

  • Accurate Information: It is your responsibility to ensure that all information provided during checkout, including shipping address and contact details, is accurate and complete. Energy Bina is not liable for delays or errors resulting from incorrect or incomplete information provided by the customer.

  • Acceptance of Products: Upon delivery, you are responsible for inspecting the products to ensure they meet your expectations. If there are any issues with your order, such as damaged or defective items, please contact us promptly so we can assist you.

  • Refused Shipments: If a package is refused or deemed undeliverable and returned to us, you may be responsible for any return shipping costs. A refund will be issued minus any applicable fees once the returned item is received and inspected.

7. Cancellations

  • Order Cancellation: If you wish to cancel an order, please contact us immediately. Orders are typically processed within a few hours, so we cannot guarantee that cancellation requests will be honored after the order has been shipped. If the order has already been dispatched, you will need to follow the return process as outlined in our Refund and Returns Policy.

8. Intellectual Property

All content on Energy Bina, including text, images, graphics, logos, and product names, is the property of Energy Bina or its respective owners and is protected by copyright, trademark, and other intellectual property laws. Any unauthorized use or reproduction of our content is prohibited.

9. Limitation of Liability

While we take great care to ensure the quality and accuracy of the products sold through Energy Bina, we are not liable for any damages or losses resulting from the use of our products or inability to use our website. By purchasing from Energy Bina, you agree to use products at your own risk and indemnify Energy Bina from any claims, damages, or losses arising from their use.

10. Changes to This Sales Policy

We may update this Sales Policy from time to time. When we do, we will post the updated policy on our website and update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about our sales terms.

11. Contact Us

If you have any questions or concerns regarding our Sales Policy, please feel free to contact us:

Energy Bina
Phone: +1 (660) 232-2878
Email: info@energybina.com
Website: https://energybina.com

This Sales Policy is effective as of January 7, 2025. Thank you for choosing Energy Bina. We are committed to providing you with high-quality beauty and wellness products and an exceptional shopping experience!